If you are not completely satisfied with the quality of our reagents, you may return them to us for a refund or replacement, at our option. DiaCarta liability is limited to a refund or replacement, at our option.
Returns, which are not caused by unsatisfactory product performance, must be made within 30 days of delivery and will be subject to a 30% restocking fee. Returns or replacements cannot be accommodated for expired products. Contact your sales representative for return instructions.
For all service related return and refund, please contact our customer service for instructions.
